Terms of Use

Last updated: 30 June 2026

1. Introduction and Scope

Welcome to the SorbiTech Group website at sorbitech.com. These Terms of Use govern your access to and use of this website, including all pages, content, and services offered under the SorbiTech Group brand family, including Medaad Adsorption Chemicals (medaad.com), Activated Carbon Dubai (activatedcarbondubai.com), Carbon Molecular Sieve (carbonmolecularsieve.com), and PuraSpecs (puraspecs.com).

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use this website.

2. Intended Audience

This website is intended for professional users, business customers, engineers, procurement teams, and technical decision makers in the industrial process sectors served by SorbiTech Group. These sectors include oil and gas, refining, petrochemicals, industrial gases, water treatment, food and beverage processing, mining, power generation, and related industries.

3. Website Use

You agree to use this website only for lawful purposes and in a manner consistent with your legitimate business interest. You agree not to:

• Attempt to gain unauthorised access to any part of the website or its supporting systems.
• Interfere with the operation of the website or its supporting infrastructure.
• Use the website to distribute unsolicited commercial communications, malware, or harmful content.
• Reverse engineer or attempt to derive the source code of any component of the website.
• Use automated systems or software to extract, scrape, or download content without prior written permission.
• Misrepresent your identity, affiliation, or intent when submitting enquiries or requests.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, product photography, technical descriptions, engineering drawings, videos, downloadable documents, and software, is the property of SorbiTech Group or its licensors, and is protected by international copyright and intellectual property laws.

The trademarks displayed on this website, including SorbiTech, SorbiTech Group, PuraDry Ax, AloxSorb F, OraPure, CMS 260L, CMS 350KT, CMS 420KT, CMS 450HP, Medaad, and related brand names, are the registered or unregistered trademarks of SorbiTech Group. Nothing on this website should be construed as granting any licence or right to use any SorbiTech Group trademark without prior written permission.

You may view, download, and print content from this website for personal reference or internal business use, provided that you retain all copyright and other proprietary notices. Any other use, including reproduction, modification, distribution, transmission, republication, or commercial exploitation, requires the prior written consent of SorbiTech Group.

5. Product Information and Technical Data

Product descriptions across the product catalogue, technical application pages, engineered system pages, performance data, and technical documentation on this website are provided in good faith and are based on data believed to be reliable at the time of publication. All technical information is subject to change without notice as processes, products, and standards evolve.

Product performance is dependent on process conditions, installation, operation, and maintenance practices that are outside the control of SorbiTech Group. The information on this website does not constitute a warranty, guarantee, or representation of product performance in any specific application or process.

Full Technical Data Sheets (TDS) are released on request through the Request TDS function on each product page. TDS content supersedes any summary information shown on general product or system pages. For binding technical commitments, please contact the SorbiTech engineering team directly.

6. No Warranty

The content of this website is provided on an "as is" basis, without any express or implied warranty of any kind, including without limitation warranties of merchantability, fitness for a particular purpose, non infringement, accuracy, or completeness.

SorbiTech Group does not warrant that the website will be uninterrupted or error free, that defects will be corrected, or that the website or its servers are free of viruses or other harmful components.

7. Limitation of Liability

To the maximum extent permitted by applicable law, SorbiTech Group and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, business opportunity, data, or goodwill, arising out of or in connection with your use of this website or reliance on any content published here.

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if SorbiTech Group has been advised of the possibility of such damages.

8. Confidentiality of Enquiries

Enquiries and information you submit through this website (contact forms, quote requests, Technical Data Sheet requests) are received by the SorbiTech Group commercial and engineering teams and are treated as confidential business communications.

Enquiry data is stored on secure infrastructure and retained for a period consistent with the legitimate business interest of responding to your enquiry and providing continued technical support. Full details are set out in our Privacy Policy.

9. Governing Law and International Reach

SorbiTech Group is a global adsorption engineering group operating across multiple jurisdictions. These Terms of Use are governed by the laws applicable at the principal place of business of SorbiTech Group and by international commercial practice for cross border matters.

Any dispute arising out of or in connection with your use of this website or these Terms shall be resolved in good faith between the parties. Where amicable resolution is not achieved, disputes shall be referred to the competent forum or to international commercial arbitration as appropriate to the parties involved.

If any provision of these Terms of Use is held to be unenforceable, the remaining provisions shall continue in full force and effect.

10. Changes to These Terms

SorbiTech Group reserves the right to modify these Terms of Use at any time. Changes take effect when posted on this website. Your continued use of the website after any change constitutes acceptance of the revised Terms of Use. The date of the most recent update is shown at the top of this page.

11. Contact

For questions about these Terms of Use, please contact:

SorbiTech Group
Global Adsorption Engineering Group
Contact form: open the contact form
Company information: About SorbiTech Group